Forum has moved to: https://community.openenergymonitor.org. This is most likely to happen if you have a first-generation smart meter that is not yet connected to the central wireless network and the new supplier cannot read it. Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. I was with them around the end of 2018 previously and I had smart meters fitted and everything worked wonderfully with them. Thanks for the comment. It sounds like you are lucky in that in NL your smart meters have the manditory P1 port, unfortunately in the UK they have opted to remove this port :-( are your Gas meters also G470's or different model number? https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. jeremfg Thanks, indeed it looks like it is simply a case of having to wait patiently for the right commercial pressures to happen. Really hindering the usefulness of this. Once the monitor has reset, you can press the power button to turn it back on. I found your blog very interesting. Do you still think the comms hub will be locked up in this way? If anyone has theTrilliant SEAP-2000-V Hub we might be able to include you in a trial. It would be both legal and technically possible for a CAD to provide local data access. Your new supplier will be able to let you know. I am glad you found this blog of interest. If the GAS LED light is not flashing you will need to contact your supplier. If you switch again in future, your meter should also keep its smart functions. Basically only permitting the Electricity Meter, Gas Meter and In Home Display. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). Indeed it does seem that it will be some time (if ever) before anyone other than the energy companies will benefit from Smart Meters. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Start by making a formal complaint to the provider itself, and if the issue isnt resolved after eight weeks, you can take your complaint to the energy ombudsman. I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I would be more than happy to do whatever homework is required for a trial and also willing to write a review article on my websitehttp://www.smartofthehome.com/ about any of your products. Derek I too have solar panels, so that is worrying. Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. So even if someone did managed to connect a device to their HAN it would only work up-until the point where the keys are changed. Two in five said their supplier hadnt received their smart meter readings. Submitted by simonn194 (not verified) on Thu, 12/02/2015 - 15:07. They should not have many of these problems. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. 13months down the line does seem a bit crazy!! I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I share everyone's frustrations about sharing date as I also have Hive and BG's customer app which aren't connected to each other either! Most smart meters have a button to illuminate the digital display so you can read the numbers. The hub, smart meters and IHD are all managed remotely and if any meter tampering is detected the meters can be switched off remotely. Can I ask if this is still working for you? So why notget a quote The Glitch app. You might need to submit readings manually to ensure youre billed accurately while problems are resolved. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Good to hear back from you. -Book today! I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. Yes, the new generation smart meters (SMETS2) are compatible with solar panels. The Pipit home screen will show an Estimated Bill cost for each supply. Submitting a meter read before the Energy Price Guarantee starts on . Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here Design wise the P450 is a quite pleasing shape and size, black with curved corners. I hope in time this will come! I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? Referring here to section 4.4 on page 51, in this latest government publication on the matter, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/325464/SEC4_-_Consultation_Document_-_FINAL.pdf. Submitted by Scrappy Steve (not verified) on Fri, 02/01/2015 - 14:51. And, because they send automated meter readings, you get more accurate bills. He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. If you dont have smart meters and you dont submit regular manual meter readings to your supplier which many of us dont youll get estimated bills and may be paying more than you need to. One of the government document [Smart Metering Equipment Technical Specifications] states: Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. I wasnt watching too closely but the engineer scans the barcode on the meter and the ihd, then sends the off, about 5 minutes later they pair, Thanks, Ill keep you posted but Ive got to wait 3 weeks for an engineer now. A limit in the number of devices being based on Mac addresses, how security keys are handled. I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. Unfortunately the gas one hasn't managed to connect and provide me with the information I wanted hence why I agreed to have them installed in the first place. In this case, you would need to submit your meter readings manually. To further increase security British Gas also change the keys, used to encrypt smart meter traffic, every few months. However, consumer groups were concerned that this form of access would be used only by technology-literate consumers. The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. I have just posted a third instalmentblog post about my further troubles here:http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, Open-source tools for energy monitoring and analysis. Prefer to Pay As You Go? If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. This does allow me to hook a light sensor up to it to count pulses and therefore calculate Electricity usage but this, to me, seems a bit backwards when I have the state of the art Smart Meter with Zigbee! Bring it within 15 metres of the smart meter (with no walls between). To get smart meters from us, we need to supply your energy. Whether travelling for business or leisure, you are conveniently located in a well-connected location to explore modern and historic Taipei. I think we need to put more pressure on British gas (and co) to open these so called smart meters up! The figures can be toggles between kWh, s and CO2 values. Welcome to the Digital Spy forums. The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. Smart meters send meter readings to your energy supplier automatically. Ask your new supplier when this will be. As you say an export to CSV facility would be great. The Pipit home screen will show an 'Estimated Bill' cost for each supply. Looks a bit like the GEO App. To cablespagetti - the APIs are still working for me if that helps. If youd like to join in, please sign in or register. To be fair to British Gas I think their initial reluctance to install Smart Meters was partly caused by a temporary stall [1] to the UK Smart Meter roll-out programme imposed partly by the Government changing their mind on the specifications for Smart Meters (or possibly British Gas, in an effort to be ahead of the game, had started rolling out Smart Meters too early [2] before the specifications had been fully finalised by UK Government?). Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. Check whether your smart meter and in-home display will work fully with them. So, Can you also send commands to your Smart Meter through that API? DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. A hub is installed with your smart meter (often built into the meter) to do this. This should reset the connection and you will see the message: "your smart meter is now paired" on . However, sadly, a fewmonths after I wrote the article above the pair of them stopped working again. OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. It is usually red and located near the bottom. Following my mission to get smart meters installed I started to look into the possibility of using Zigbee to gather my energy usage statistics from my new state of the art meters. We want your smart meter installation to be clear and easy. Does paying more get you a better hot water bottle? I used httpcanary app to create a fake VPN on my phone. Smart meters need to be able to connect to the Data Communications Company (DCC) through a wireless network. Im not convinced the OWL monitors I am using are that accurate. Often, these issues resolve themselves within 24 to 48 hours. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. Connect member panel when we asked them in December 2022. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. This is not your smart meter. I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. The 'Phase 3' smart meter setup comprises of 4 components: According to the Landis+Gyr website the E470 is aligned to the UK Smart Metering Equipment Technical Specifications (SMETS). In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. ( may be Jan before its done) James. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Submitted by Hertog on Fri, 14/03/2014 - 20:17. Octopus is one example of this. Once its there they could provide access to consumers via an online account (or API using the same details). Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. Yes, this is precisely whats needed. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). turn off the in house monitor, setup a Raspberry Pi running Zigbee and change its MAC address to that of the in house monitor. For help with changing to or from prepayment, read our guide toprepayment meters. New tariffs that pay you for exporting solar electricity to the national grid require you to have a meter that can give half-hourly readings generally this will be a smart meter. Where you live, the type of home you live in and your existing meter type may mean it takes a little longer for us to get to you. Whilst the wireless frequency used is currently the same as standard Zigbee it uses a different profile to normal Zigbee use. Hi John, The E470 supports both Import and Export electricity usage, so one day in the future I may be able to hook up some Solar PV Panels to it. The monitor started showing Network Error 7 as soon as the installer left. Well ensure your home is ready and if were fitting both gas and electricity meters, itll take about two hours. If your meter is partly concealed in a case outside, your energy company might not be able to replace it yet. If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. I contacted the British Gas to ask whether it would be possible, unfortunately, it would seem, this is not possible due to a number of security restrictions which have been put in place on British Gass Phase 3 smart meter setup. Some in-home displays show your meter readings. I am going to see if I can get on this trial. They may ask you to dismantle the cupboard or move other obstacles to reach the meter. If it can't resolve the issue remotely, it should send someone round to take a look. If your home is particularly large, or your in-home display is some distance from the smart meter, you are more likely to have problems. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. This process does not happen as frequently as it is possible to do so via a CAD however it does mean that your energy provider does have some data that you can access. http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter, http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/, http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf, http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf, rebooted and now data is screwed (timeseries). British Gas customers have been left spitting feathers after some of the company's smart meters appeared to show people using hundreds of thousands of pounds worth of energy every hour. So a more likely target could be British Gas servers where all the usage data is stored, either to sell it to criminals or the like. Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. It is fully documented , and I plan to rewrite my own hacked together perl-script to read it to something EmonCMScan handle. Devices connected locally to the HAN to allow consumers to access their smart metering data are referred to generically as CADs [Consumer Access Devices]. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. For the benefit of those unaware the following is how access to Smart meters works in the UK. I dont mind discussing some of it with you (privately through emails maybe), but as im sure you understand, I cant tell you much more about our product that isnt publicly available or standardized Smart metering code of practice. Good luck with the Gas meter install. I wish I had read this forum before signing up for smart meters. But it doesnt change the end result In the current state, there is no way to tap on this network without BG providing the facility for compliant devices to be added on the HAN. It is deliberately designed so as not to be accessible by standard Zigbee systems like Smartthings. Not only is the lack of access to my data is very annoying but also, the IHD, just like current clamp energy monitors (such as the Owl) displays an instantaneous consumption value which does not compensate for the direction of current flow in my electricity supply cable from the grid. BTW what are you using as your REST API client? On the back on the unit is a badge saying "Zigbee Certified Product" again giving me hope that Zigbee is becoming more mainstream. Attach the sensor Identify the live mains cable going into Insert and twist clockwise to clip the pins your electricity meter (it will be brown, red to the . Seeing how the energy suppliers (such as British Gas) are eager to offer this capability to their customer, you can expect Over-The-Air firmware upgrades in a few years that will enable this functionality! Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. We are a mandatory FIT & SEG licensee, Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Hydro Section), Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section). Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. Thanks for this. It is possible in the UK to get a CAD - Consumer Access Device which links via the same special Zigbee profile to the smart meter but then converts it and in theory makes the data accessible to the home owner. Find out more about getting smart meters installed. If your gas and electricity is included in your rent and your landlord receives the bills, its their decision on whether to get smart meters installed. It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. in May. Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). If you are changing to a new supplier, ask them whether they will be able to get automatic meter readings from your smart meter. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. Editor, Marcus Herbert. I have recently had solar PV installed (not with BG) but I have to *manually* provide BG a meter reading every quarter. We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. It may take up to an hour for your IHD to show gas usage. If your meters are outside or far away from the display, ask your energy supplier for advice. In theory, most of them should have been connected by the end of 2022. 1st October helps us keep your bill accurate. Can anyone provide me with re-pairing instructions? For the benefit of those unaware the following is how access to Smart meters works in the UK.
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