A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. Walk, dont run. BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. Every season brings new experiences! Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. You should obtain an up-to-the-minute weather report prior to your visit. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. Guest should call 1-800-DOLLYWOOD to discuss specific options. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. Special events, concerts, ticketed attractions, certain games, and parking may require a separate ticket. Dollywood is proud to offer dozens of shows and entertainment options throughout the season. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. Standard parking is $20 per car or $25 for oversize vehicles like RVs. The park will reopen to the general public on Wednesday with limited capacity and mask regulations. If you visit Dollywood on Sunday, join us for our non-denominational morning worship service at 11:30 a.m. each Sunday in the Robert F. Thomas Chapellocated in the Craftsman's Valley. Airlines currently offering travel flexibility After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. Discounts are available when purchasing multiple daily refill mugs. Please visit the Account Overview page. I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. while the rest of the group rides the attraction. and . I was disappointed that more enforcement of their Covid safety protocols was not visible. Heres a list of the most-commonly asked questions", "Its a valid question. Limited Park Capacity, Advanced Reservations Required. 1. As Dollywood's and Dollywood's Splash Country's schedules vary greatly, please check theOperating Calendarfor specific operating dates and hours. This allows you to park your RV in our "Permit Parking" lot. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. On every ride there were multiple people standing in line who did not follow the policy. Making a day at Dollywood a little more convenient for our youngest guests-but, most especially their parents-resulted in the addition of our new Baby Care Center. Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. I get it. We will contact you through email with return options if your item is recovered. We understand that rain can . Please see Dollywoods. Please contact us at (888) 428-6789 to make changes to your group reservation. The daily rental fee provides each dog its own water supply. Call center hours are 9-5 Monday . Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Current discount promotions can be found on ourSpecial Offerspage. . The company's 160-acre Dollywood theme park and 35-acre Dollywood's Splash Country water park reopened to the public on Wednesday. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Enter the park through designated entrances during operating hours only. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Our operating days and hours vary; please check our Calendar. Please contact our office at (888) 428-6789 to change your visit date. However, guests are allowed to bring one unopened bottle of water per person. I will say the tram team was very good about enforcing the policy. Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated. There are no refunds for partially used tickets. From there you can click/tap "View" for your digital ticket pass. There is a policy in place requiring people to wear masks. Weapons and alcoholic beverages are not permitted on Dollywood Property. They must care more about money then their patrons, because there was entirely too many people at the park. Returns and refunds are a part of doing business online. These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service). Footwear without heel straps is not permitted on Barnstormer, Sky Rider, Waltzing Swinger, and Wild Eagle. International Returns. Have a safe and enjoyable experience while visiting Dollywood and remember the following: DO NOT enter into any restricted areas including ride perimeters and designated employee areas. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. Park Hours Sign In | Register Search. Joey Buck, park chaplain for 12 years, said Sunday services at the . Dollywood: Consistent Covid Policy please - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. Yes. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. Smoky Mountain Cabin guests can also park for FREE. If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. Input your details into the refund policy generator below and . The 9 to 5 singer made headlines during the pandemic after she gave a sizable donation to help fund the development of the Moderna vaccine. Updated: 2:27 PM EDT May 18, 2020. The park wqs decorated great and we had a great time. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. We visited during the fall harvest. Tickets are non-refundable, non-transferable, and will not be exchanged. Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. If you need to return an online purchase, please use our mail-in process. Unfortunately, due to COVID-19, Dollywood was slow to open this year. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. More information can be found at the link below. Any form of harassment (including verbal harassment or abuse or threatening remarks or actions) whether directed at Guests, personnel, or animals is prohibited. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Unauthorized sales or resales of Tickets is prohibited. During the Christmas season, weekdays are your best bet. A majority of the Park is level to gently-rolling and is thus wheelchair accessible. To link a pass: Select the "+Add Pass" option. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. PIGEON FORGE, Tenn. (WATE) Dollywood adjusted its COVID-19 safety protocols for park visitors this week after changes in guidance from the Centers for Disease Control and Prevention. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . Masks will still be required in indoor areas. The Flexible Refund Policy is applicable only to reservations booked before December 9, 2022. (Ihor Reshetniak/iStock/Getty Images) In the year since COVID-19 forced most colleges and universities to shut their physical campuses, lawyers have filed more than 300 cases on behalf of students and parents demanding refunds of tuition for educations they deemed to be either substandard or not what they were promised. While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. The wristbands correspond to the color-coded information displayed on signs at each ride. For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. Dollywood's Splash Country accessibility page, Make Dining Reservations at Song & Hearth. You can access them from the order History module within your account though. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. But please let us know if you continue to receive this issue at 1-800-Dollywood. Parents should contact the first available host for assistance if a child is lost. Tickets must be upgraded on the day of your group's visit only. Top Chinese officials and medical experts had been quietly formulating plans over the preceding weeks to dismantle President Xi Jinping's zero-COVID strategy and gradually reopen the . Any park restaurant (this does not include concession stands) can assist you with warming a bottle. Dollywood and Dollywood's Splash County will reopen June 17. Trams provide transportation to the Front Gate. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Shark Tanks Kevin OLeary blasts Ocasio-Cortez: She kills jobs by the Florida bill would require bloggers to register before writing about DeSantis. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Passholders who have missed an Installment Billing payment will need to contact 1-800-Dollywood before you can renew your passes. In the summer, try for Wednesday or Thursday. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Click herefor a complete listing of shows and rides available to TimeSaver users. Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. When you visit the park, stop by the Ride Accessibility Center adjacent to the Dollywood Emporium and a Ride Accessibility Host will be able to assist you. According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Please see ourGroupssection for more information. You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. . Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. Be sure to check the schedule prior to your visit for the most recent updates. Visit the link below to learn more about our award-winning festivals and events. Recommended experiences in and around Pigeon Forge. Be sure to follow all rider requirements, including requirements for loose articles. Passholders are required to have aMy Dollywood Accountwhen purchasing online. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. The park is only allowed at half capacity. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. Standard parking fees apply. At this time, masking is optional for employees and guests, regardless of vaccination status. Operating hours of Properties are subject to change without notice and without liability to Herschend. Glass containers (other than baby food containers). Dollywood is pleased to offer a variety of parking options based on our guests' needs. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. We appreciate all of our passholders and have made the renewal process super easy! If the pass associated with your account is NOT eligible for renewal pricing and the pass has been voided, you will see the "Don't Renew This Pass" checked and that pass cannot be renewed.
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